Privacy Policy
Last updated: 30 October 2026
This Privacy Policy explains how English Learning ("we", "us") collects, uses and protects your personal information when you visit our website (the "Website") or buy our eBooks.
Information we collect
- Account and order details: your name, email address, phone number and billing address, which you give us when you create an account or place an order.
- Payment information: payments are processed by Razorpay. We never receive or store your full card number, CVV, UPI PIN or banking passwords; these are handled only by Razorpay under its own privacy policy and security standards. Razorpay shares limited payment details with us, such as the payment method, your UPI ID, the last four digits of your card, your bank name, the transaction ID, the amount and the date. We use these only to confirm and record your payment, handle refunds and resolve payment issues.
- Messages: anything you send us through our contact form, email or Instagram.
- Technical information: basic data such as your browser type, device and pages visited, collected through cookies and similar technologies to keep the Website working (for example, your cart and login).
How we use your information
- To process your order and give you access to your eBooks.
- To send order confirmations and reply to your questions.
- To keep records for accounting and legal requirements.
We do not sell or rent your personal information. We will only send you marketing emails if you agree to receive them, and you can unsubscribe at any time.
Who we share it with
We share information only with services needed to run our shop:
- Odoo, which hosts our Website, shop and customer accounts.
- Razorpay, which processes payments.
Cookies
The Website uses cookies that are needed for it to work, such as remembering your cart and keeping you signed in. You can block cookies in your browser, but some parts of the Website, including checkout, may then not work.
How long we keep your information
We keep your account and order details for as long as your account is active and as long as needed to meet legal, tax and accounting requirements. You can ask us to delete your account at any time (see below).
Your rights
You can ask us to:
- see the personal information we hold about you;
- correct information that is wrong or incomplete;
- delete your account and personal information, unless we must keep it by law.
To make a request, contact us using the details below. We will reply within 30 days.
Teenagers and young learners
Our books are written for teenagers and adults. If you are under 18, a parent or guardian must create the account, make the purchase and agree to this Privacy Policy on your behalf. We do not knowingly collect personal information directly from anyone under 18 without a parent's or guardian's consent. If you believe a person under 18 has given us personal information without consent, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact and grievances
For any questions or complaints about your personal information, contact:
Email: englishlearning1114@gmail.com
Instagram: @english_learning111
Privacy Policy
Last updated: 30 October 2026
This Privacy Policy explains how English Learning ("we", "us") collects, uses and protects your personal information when you visit our website (the "Website") or buy our eBooks.
Information we collect
- Account and order details: your name, email address, phone number and billing address, which you give us when you create an account or place an order.
- Payment information: payments are processed by Razorpay. We never receive or store your full card number, CVV, UPI PIN or banking passwords; these are handled only by Razorpay under its own privacy policy and security standards. Razorpay shares limited payment details with us, such as the payment method, your UPI ID, the last four digits of your card, your bank name, the transaction ID, the amount and the date. We use these only to confirm and record your payment, handle refunds and resolve payment issues.
- Messages: anything you send us through our contact form, email or Instagram.
- Technical information: basic data such as your browser type, device and pages visited, collected through cookies and similar technologies to keep the Website working (for example, your cart and login).
How we use your information
- To process your order and give you access to your eBooks.
- To send order confirmations and reply to your questions.
- To keep records for accounting and legal requirements.
We do not sell or rent your personal information. We will only send you marketing emails if you agree to receive them, and you can unsubscribe at any time.
Who we share it with
We share information only with services needed to run our shop:
- Odoo, which hosts our Website, shop and customer accounts.
- Razorpay, which processes payments.
Cookies
The Website uses cookies that are needed for it to work, such as remembering your cart and keeping you signed in. You can block cookies in your browser, but some parts of the Website, including checkout, may then not work.
How long we keep your information
We keep your account and order details for as long as your account is active and as long as needed to meet legal, tax and accounting requirements. You can ask us to delete your account at any time (see below).
Your rights
You can ask us to:
- see the personal information we hold about you;
- correct information that is wrong or incomplete;
- delete your account and personal information, unless we must keep it by law.
To make a request, contact us using the details below. We will reply within 30 days.
Teenagers and young learners
Our books are written for teenagers and adults. If you are under 18, a parent or guardian must create the account, make the purchase and agree to this Privacy Policy on your behalf. We do not knowingly collect personal information directly from anyone under 18 without a parent's or guardian's consent. If you believe a person under 18 has given us personal information without consent, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact and grievances
For any questions or complaints about your personal information, contact:
Email: englishlearning1114@gmail.com
Instagram: @english_learning111